TeacherLine Southeast Professional Development Online Courses
UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV
UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV

Policies

Refund Policy

If you drop a course before the start date, you will receive a refund for the full price (100%) of the course. If you drop a course within the first seven days of the course (counting the first day of the course as day one), you will receive a refund of 80% of the price of the course. No refunds will be granted for withdrawals after the seventh (7th) day of the course.

How to Drop/Withdraw From a Course

You can remove (drop or withdraw) yourself from an active course at any time.

  1. Login to PBS TeacherLine.

  2. Click the "My Courses" link on the top menu bar of the web site.

  3. Locate the course from which you want to remove (drop or withdraw) yourself. If the course is not already displaying for you, try clicking the "Current Courses" link to the left side or the 'Manage Courses" link in the center.

  4. Click on the 'Drop' or 'Withdraw' button under the course.

    From the time you enroll in the course and up to the end of the seventh day of the course (counting the first day of the course as day one), you can drop a course. The button will say 'Drop'. If you drop a course, your course access will be removed and you will receive a full or partial refund. See the refund policy above for specific refund amounts. After the seventh day of the course, you can only withdraw from a course. The button will say 'Withdraw'. Withdrawing from a course will end course access. No refunds are granted for withdrawals.

Promo Code Policy

If you use a school/district promo code to enroll in a course, be aware that you may be responsible for payment of the course fees if you fail to complete the course successfully or if you drop or withdraw from the course. Check with your promo code provider for their policy on this matter.

Participation and Attendance Policies

Before your course
In order to access your courses, you must first log into the PBS TeacherLine Web site with your enrolled email and password. Once you log in, you will see your course(s) listed on the "My Courses” page, which is accessible via the top horizontal navigation bar thoughout the site. Two days before the course start date, your course link(s) will become active, upon which you can click the hyperlinked course title to access your course. Please use this two-day window to explore and become familiar with your course. You will not be able to begin your actual assignments until the course start date.

Your facilitator will send you a welcome e-mail on or before the first day of the course. You do not need this e-mail to access and begin your course. You will want to make sure that you have a primary e-mail address in your profile which is one that you can access while taking your course, which you can confirm by clicking the "edit my profile" link after you login to PBS TeacherLine.

You will also want to keep an eye on any e-mails that might be flagged as "spam" which might be an attempted correspondence from your facilitator, and un-mark it as "spam" so that you do not miss any important e-mails. If you do not receive an e-mail from your facilitator, you can work with the facilitator to resolve the problem once you are active in the course.

During your course
In order to receive a completion certificate and/or graduate credit, you must properly and consistently participate in the course.

After the course start date, you have seven days to log in and begin participating in the discussion board. You must not be absent from the course for more than six consecutive days. We consider an absent learner to be one who does not log into the course, does not turn in assignments on time, does not contribute to the discussion board, and does not respond to the facilitator via e-mail.

If you do not begin to participate within the first seven days, or if you are absent for more than six consecutive days, you will no longer be eligible to receive a completion certificate or graduate credit, nor will your facilitator evaluate your assignments. In this case, you may still remain in the course and have access to the course readings, materials, and discussions. No refunds are granted after the seventh day of the course.

After your course
You will have access to your course information for 1 month after you finish your course. We recommend that you copy and save your relevant course files during this timeframe. After the 30-day time period is over, you will no longer be able to access any content from that course.

Course Cancellations

PBS TeacherLine requires a minimum of 15 participants per national course and will allow a maximum of 25 participants. If the minimum enrollment for a course is not met, the course will be cancelled at the end of the third week of the enrollment period or one week prior to course start date. PBS TeacherLine may make exceptions for minimum enrollment requirements, if necessary.

Locally offered courses may have different class size requirements.

If a course has been cancelled, you will receive a notification e-mail with instructions on how to receive a refund. You can then enroll in a different course, and/or request to be notified when that course is next offered.

E-mail Confirmations

You will receive a system-generated confirmation e-mail for the following reasons:

  • You join PBS TeacherLine
  • You enroll in a course
  • You drop a course
  • PBS TeacherLine receives your refund request
  • PBS TeacherLine processes your refund request
  • PBS TeacherLine cancels or closes your course

    If you do not receive these e-mails, please check to be sure that it was not directed to your spam or junk e-mail folder. Log in and check the "Edit My Profile" page to confirm that you are using the same e-mail address that you used when you joined PBS TeacherLine.

    To ensure you receive important course-related emails, add "teacherline@scetv.org" and "tltechsupport@pbs.org" to your email address book of contacts.

Orientation Period

PBS TeacherLine courses will be available to learners two days before a course is scheduled to begin. During this "orientation period," enrolled learners may access their course to familiarize themselves with the course structure and environment. Course facilitators will use this time to ensure that each learner’s e-mail is functioning correctly. The discussion board, however, will not be available until the first day of the course.

This orientation is optional; learners are not required to access their course before the course start date however we strongly encourage learners to take advantage of this time.

System Requirements

This list contains the minimum requirements necessary for PBS TeacherLine courses. You may use higher versions of software or faster internet connections, if desired.

  • Internet access via a 56k modem
  • Internet Explorer or Netscape, version 6.0 or above, Firefox, or Safari
  • RealPlayer 8
  • Windows Media Player X
  • Flash 5 Player
  • Shockwave Player
  • Adobe Acrobat Reader
  • QuickTime
  • Java 1.4.2.

    Confirm that you have the necessary software and settings on your computer by selecting the “Check Your Computer” link on the left-hand side of the PBS TeacherLine "Help" web page.

 

Visit the “Help” section of the PBS Teacherline website for more information and policies.

 

^ top

UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV