TeacherLine Southeast Professional Development Online Courses
UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV
UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV

Frequently Asked Questions

PBS TeacherLine facilitated courses offer:

  • best practice videos
  • expert articles
  • a robust and highly-rated peer discussion board
  • interactive lessons
  • authentic tasks with real-world applications
  • and best practices for integrating technology into the curriculum.

Learning truly comes alive!

Facilitated Courses: Enrollment, Payment & Refund Questions

How much do the courses cost? When and how do I pay?

Facilitated courses vary in price from $125 to $480. See our Master Course Listing page for a listing of courses and prices.

Payment is made online at the PBS TeacherLine website via debit or credit card at the time of enrollment.

Payment may also be made a school or district purchase order.

Tip: Ask your school principal or district office if they will pay for your course. Many schools/districts have money available for PD and you may be able to receive full or partial course funding or reimbursement.

Course cost does not include the cost of graduate credit if applicable.

 

How do I drop or withdraw from a course? What are your refund policies?

Please see our drop/withdrawal steps and our refund policies.

 

Important Course Dates:

Enrollment opens:
As soon as a course is listed
Course open for orientation/review:
Two days prior to course start date
Last date to enroll:
Two days after the course start date
Course drop date with 100% refund:
Before the course start date
Course drop date with 80% refund:
Within 7 days of the course start date
(counting the course start date as day 1)
No refunds will be given on the 8th day after the course start (counting the course start date as day 1) or thereafter.
 

How do I enroll?

  1. From our Facilitated Courses page, click the title of the course you want (this will take you to the PBS TeacherLine site).

  2. Scroll down to view the course offering dates. Click the "Details/Enroll" link for the start date you want.

  3. Verify the start date, then click the orange "Enroll" button.

  4. If you already have a PBS TeacherLine/PBS LearningMedia account, log in with your Email and Password.

    If you don't have a PBS TeacherLine/PBS LearningMedia account, click the "Create an Account" link on the page and complete the form.

  5. After you have logged in or created your account, you'll see the course enrollment form.

  6. Verify the information, apply a promocode if you have one, click the box to agree to the terms of service, then click the "Checkout" button.

  7. Enter your debit/credit card information and press the "Continue" button.

  8. Review the information and if necessary make any corrections. Once you complete your enrollment, you will receive an email confirmation.

    To ensure you receive this confirmation and other course-related emails, please add "teacherline@scetv.org" and "tltechsupport@pbs.org" to your email address book of contacts.

"This has been a true learning experience for me [RDLA340]. I am walking away with a wealth of new information and ideas. The discussions have been wonderful and very helpful. This was my first experience with on line classes. If they are all like this I will certainly try another one soon. Thanks to all."

Rebecca, SC Educator
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Facilitated Courses: Credit Questions

What types of credit can I earn for a course? How much credit does a particular course earn?

TeacherLine courses offer several types of credit specific to SC, NC and GA educators and also graduate credit. Please see our Credit page for details.

 

Will my State Department of Education give re-certification credit for TeacherLine courses or recognize the graduate credits for pay upgrades?

PBS TeacherLine facilitated courses have been pre-approved and accepted for re-certification credit by the SCDoE and also by more than 100 NC districts. Graduate credits have been accepted for many re-certification uses and for pay upgrades. Several SC educators have successfully applied their TeacherLine course graduate credits towards their 'Master's plus 30' (MA+30) credential.

You are encouraged to verify with your school district or department of education the value of credit a particular course will earn per your particular certification and educational needs prior to enrolling in a course.

For more information, please see our Credit page.

 

Will I receive a letter grade for a PBS TeacherLine course?

Yes, you will receive a letter grade regardless of whether or not you elect to earn graduate credit. Our courses are graded on the following scale:

  • 100-90 = Pass/graduate credit A
  • 89-80 = Pass/graduate credit B
  • 79-70 = Pass/graduate credit C
  • Anything below receives no grade/credit from TeacherLine.

Generally course elements are weighted equally (discussion board participation, assignments, online journal, and final project). Please ask your facilitator for a specific breakdown for the grading in a course.

Note: Deadlines for weekly course material are real and assignments are graded according to rubrics with point scales. Points will be deducted for work that is not turned in on time according to the weekly schedule. Please inform your facilitator beforehand if you will be away from your computer and s/he will advise you if the work can be made up or completed beforehand as an exception.

 

Is graduate credit available for the course I want? How much does it cost?

Graduate credit is generally available for all facilitated courses except a random course or two. Check the course detail page to verify the number of graduate credits earned for any particular course.

See the graduate credit section of our Credit page for more information including cost which varies per course and institutional provider.

Note: Graduate credit fees are paid directly to the granting institution upon registration for the credit; these fees are separate from course enrollment fees and are NOT paid at the same time. Registration and payment for graduate credit is available AFTER the course begins, usually around the 2nd week of the course. Your course facilitator will provide more information.

 

What kind of credit documentation will I get after successfully completing a course?

It depends on the type of credit you choose. A few weeks into the course, we'll ask you for your choice.

  • If you notify us that you want SC or NC Renewal Credit, we'll mail the appropriate official certificate to you about 2 weeks after the course ends.

  • If you choose graduate credit, you'll need to register with and pay one of our partnering institutions for the credits before the course ends; your documentation will then be a transcript sent from that institution.

Note:

  • The generic certificate PBS offers as a download at the end of your course is NOT VALID in SC, GA, and in some cases, NC. Instead, you must get the official certificate TeacherLine Southeast offers through its 'credit notification' process mentioned above.

  • You cannot get both graduate credit and renewal credit for the same course.

"I have truly enjoyed both the TeacherLine courses I have taken, and I would recommend them to anyone!!"

Amanda Gregory, SC Educator
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Facilitated Courses: Course Questions

What courses will be offered and when?

See our Facilitated Courses page for courses currently scheduled and open for enrollment. Courses are typically posted 2-3 months before their start date.

We encourage you to sign-up for our email service and we'll keep you posted on new course offerings and TeacherLine updates as they happen.

 

Do I need to attend any meetings or buy any textbooks?

Courses are delivered entirely online; there’s no need to buy anything or attend in-person meetings.

 

Is there a teacher or is this independent study?

Our highly qualified and specially trained facilitators will actively guide you through the course, setting due dates for coursework and assisting you with content and assignment concerns.

 

Are my assignments graded?

Yes, your course facilitator will grade your assignments, give you constructive and timely feedback on them, and post your grades.

 

How much work is involved in taking TeacherLine courses? Do I need to log-on at any specific times?

Most TeacherLine courses run for six weeks and assignments are due weekly. There are no required log-on times however you need to log-on at least three (3) times a week to complete assignments and participate in the discussion boards. You should plan on spending at least 3 - 12 hours a week on your course work (depending on whether you take a 15hr, 30hr or 45hr course). Note that some learners may require extra hours. Failure to complete assignments and/or participate in weekly discussion board topics will result in a failing grade.

NOTE: TeacherLine facilitated courses are graduate level courses. Course content and assignments are outlined in each course's syllabus and we encourage you to review the syllabus for any course in which you are interested.

 

Can I take more than one course at a time?

You may enroll in as many courses as you'd like, but we don't recommend taking more than two at a time if you haven't previously taken a TeacherLine course.

 

What are your course policies?

Please visit our Policies page and also the PBS TeacherLine Support page.

 

Who can I contact for course assistance?

TeacherLine courses offer several sources for assistance:

Contact
For
How to Reach
Course Facilitator Course content questions and limited technical help Email and phone number as provided within your course environment
Course Peers Course content questions and some technical assistance Email and phone number as provided within your course’s Discussion Board forum
TeacherLine Southeast Staff General course concerns, course documentation questions 800-277-0829
(M-F, 9-5:30 pm EST) or
teacherline@scetv.org
PBS TeacherLine Staff Most kinds of assistance needed, especially technical help 866-864-0828
(M-F, 9-5:30pm EST)
or “Create a Help Ticket” via the PBS TeacherLine Support page


   
   
Subscribe to email updates.

Can I see what a course environment looks like before enrolling in a course?

Yes, explore our “Free Orientation Course” at any time to get familiar with the TeacherLine course environment.

Note: The "Free Orientation Course" is not really a course; it's really more of an open course environment you can explore to get familiar with the format of real TeacherLine courses. The 'course' also contains many helpful tips about learning online and getting the most out of your experience. If you're new to online learning, we highly recommend you spend some time exploring it.

 

I'm not a “techie”, can I still complete a TeacherLine course?

Yes! Our learners have a wide range of skills. If you need extra help, just let your facilitator know and he/she will be happy to give you extra assistance. Also, be sure to explore the 'Free Orientation Course' noted above prior to your course start date.

 

How do I know if my computer/laptop will be compatible with the courses?

You can check your device by clicking the “Check Your Computer” link on the top left side of the PBS TeacherLine "Help" page. This will scan your device for the necessary components and give you a status report along with links for free downloads of any needed applications.

TeacherLine supports many versions of both Windows and Macintosh operating systems and also a variety of web browsers.

 

When/how will I be able to access my course? How do I start my course?

You'll have access to your course two days before the official start date. This gives you time to log in, explore the learning environment, take the pre-course survey, and introduce yourself in the discussion area. We encourage you to take this opportunity and get familiar with the course setup.

To enter your course, login in at the PBS TeacherLine website. This will prompt your course title to display; click the title to enter your course environment.

You can also access your course by selecting the “My Courses” tab from the top menu bar and clicking your course title link from there.

You may begin your course work on the first day of the course. Your facilitator will send you a welcome e-mail on or before the first day of the course, however you do not need this e-mail to access and begin your course. Be sure to begin your course within the first three days.

 

Tips for new TeacherLine course learners:

  • Enroll in just 1 or 2 courses at a time, especially if working full-time or new to online learning;
  • Review your course syllabus before the start date to ensure it's the right course for you;
  • Explore the free Practice Learning Online 'course' at least one week prior to starting your first course;
  • Use the "Check Your Computer" tool to be sure your device has the right software and settings;
  • Add "teacherline@scetv.org" and "tltechsupport@pbs.org" to your email contacts list to ensure you receive course notices;
  • Know our course participation policies ahead of time;
  • Try to check your e-mail at least every two days while taking a course;
  • Login to your course at least three times a week (beginning, middle, and end of the week);
  • Post thoughtful comments to your discussion board. Always ask yourself, "How can I move this discussion and everyone's understanding forward with my response?";
  • Be respectful of others, and be open to receiving constructive criticism of your work from peers and your course facilitator;
  • Support your peers: if you know the answer to a question, please provide it;
  • Ask for help right away if needed (see the table in the left column). Notify your facilitator if you'll be absent from your course for more than three days;
  • Have fun and enjoy meeting and working with new colleagues!
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Self-Paced Courses

What's the difference between a TeacherLine self-paced course and a facilitated course?

Our self-paced courses are "bite-sized" professional learning opportunities intended to help you quickly spark new ideas, expand your skill set, and energize your classroom. They do not offer credit except as possibly approved by your school/district upon your own request.

Our facilitated courses are led by a highly-qualified facilitator, last six weeks, and earn renewal or graduate credit.

 
Self-Paced Course
Facilitated Course
Access to Course 1 year, start anytime; no attendance requirements 6 weeks, specific start dates; weekly participation required
Pricing Several courses are free, others cost $49 $125 - $480 (graduate credit requires an addt'l fee)
Credit A 'Pass' Certificate is available upon successful completion, however course credit is not available unless your school/district awards it to you per your own request. A range of credits can be earned including state renewal credits and graduate credits.

How does a self-paced course work? What will I do in one?

In your self-paced course, you'll explore course content, watch videos, complete interactive labs, and take self-assessments - all at your own pace and individual schedule within a one year period after the purchase date.

Will I earn a certificate/credit for successful course completion?

For most courses, learners will receive a printable certificate upon completion of all coursework, activities, and “Check for Understanding” multiple-choice quizzes, which will be tracked and graded by our automated system. All learners must score 100% on quizzes (with multiple attempts permitted) before the year expiration in order to receive the completion certificate.

These courses do not offer credit except as possibly approved by your school/district upon your own request.

Is there a drop/refund period?

No, refunds are not applicable for the self-paced courses.

How do I enroll?

  1. On our Self-Paced Courses page, click the title of the course you want.

  2. Click the "Enroll" link under the course information section.

  3. If you already have a PBS TeacherLine/PBS LearningMedia account, login with your Email and Password.

    • If you have not yet created a PBS account, click the "Create an Account" link and complete the form.

  4. After you've logged in or created your account, you'll see the course enrollment form.

    • Enter a promo code if you have one and click the 'Go' button to apply it (not applicable if the course is free).
    • Verify the course and price information.
    • Click the box to agree to the terms of service, then click the "Checkout" button.

  5. Enter your debit/credit card information and press the "Continue" button.

  6. Review the information and if necessary make any corrections. Once you complete your enrollment, you'll receive an email confirmation.

    To ensure you receive this confirmation and other course-related emails, please add "teacherline@scetv.org" and "tltechsupport@pbs.org" to your email address book of contacts.
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UNCTV PBS TeacherLine Professional Development Online Courses GA Public Broadcasting SC ETV